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70% of jobs can be automated, McKinsey's AI thought leader says
"We got it wrong many times with dotcom and crypto and other things," said QuantumBlack's Alexander Sukharevsky, but this is a "platform shift."
“Seventy percent of employees’ tasks today could be automated,” he added, predicting that “in 20 years, 50% of them will be automated" (Fortune Global Forum, November 2023).
Google's AI Just Made 800 Years Worth of Discoveries. What it found could revolutionize technology
The findings could help build next-gen AI computing chips, batteries, renewable energy, and more.
The state of AI in 2023. Generative AI's breakout year
McKinsey & Company confirms the explosive growth of generative AI (gen AI).
All News Microsoft Copilot the new Bing AI Chatbot
Over the past year, artificial intelligence has been a major factor in the IT sector, with major players introducing chatbots.
Google Bard AI bot can now answer queries about YouTube videos
Google is updating its Bard AI chatbot with new features, including the ability to retrieve information from specific YouTube videos.
Amazon Invests in, Partners with Gen AI Specialist Anthropic
The move adds another component to the generative AI arms race between technology and cloud giants Microsoft, Google, and Amazon.
Bing, Bard, and ChatGPT: How AI is rewriting the internet
Big players, including Microsoft, with its Bing AI (and CoPilot), Google, with Bard, and OpenAI, with ChatGPT, are making AI chatbot technology previously restricted to test labs more accessible to the general public.
The upcoming activation of Grok AI might change how we use X (formerly Twitter).
9 ways ChatGPT and other AI tools can be used to earn thousands with side hustles
These technologies are helping workers get through time-consuming tasks, like fine-tuning legal documents to outsourcing administrative tasks.
California Cities Turn to AI to Help Manage Public Works
Cities across Northern California are turning to AI-powered chatbots versed in dozens of languages to answer residents' questions.
AVAILABLE SOON - Conversational AI Bots Showcase for 2024
Conversational AI Bots Showcase for 2023
Sports/Fitness
Sports/Fitness
Sports/Fitness
Samsung: Utilizes Amazon Lex for its innovative products to enable voice-controlled interactions and enhance user experiences.
Today, Samsung has over 1 billion smartphone customers worldwide.
Healthcare
Sports/Fitness
Sports/Fitness
Ohio Health: Implemented Amazon Lex to develop a healthcare chatbot for patient engagement and appointment scheduling.
Today, Ohio Health has over 35,000 associates, physicians, and volunteers and a network of 14 hospitals, and 200+ ambulatory sites.
Help Desk
Sports/Fitness
Retail/Banking
Dropbox: Utilizes Amazon Lex for its multilingual global help desk. Dropbox is a home for all your work and to share files online.
Today, Dropbox supports over 600 million customers across 180 countries.
Retail/Banking
Higher Education
Retail/Banking
Capital One: Relies on Amazon Lex for its virtual assistant, Eno, which assists customers with banking-related tasks.
Today, Capital One supports over 100 million customers across diverse businesses.
Higher Education
Higher Education
Higher Education
OSU: Oklahoma State University utilizes Amazon Lex for over 34,000 AI bot conversations annually, saving over 800 hours of staff time.
Today, OSU averages over 20,000 students each semester, spanning its main campus.
Hospitality/Food
Higher Education
Higher Education
Domino's Pizza: Implemented Amazon Lex to power their voice-activated delivery systems and advertising campaigns.
Today, Domino's sells over 400 million pizzas and other types of delivered food annually.
Customer Service
Customer Relationship Management
Customer Service
T-Mobile: Implemented Amazon Lex for its virtual customer service assistant to handle common queries and requests.
Today, T-Mobile has over 114 million customers and is still growing.
Contact Center
Customer Relationship Management
Customer Service
Xpertal Global Services: Utilizes Amazon Lex for its multilingual contact center. It is automating the majority of all inbound calls with AI Bots.
Today, Xpertal Global Services handles over 4 million calls each year.
Customer Relationship Management
Customer Relationship Management
Customer Relationship Management
HubSpot: Utilizes Amazon Lex to connect its Tray Platform and HubSpot Connectors service without separate integration tools.
Today, HubSpot supports over 194,000 customers.