GuestAssist AI ™

For hotel guests, Artificial Intelligence (AI) Programs provide advantages like personalized experiences, streamlined communication, efficient service, tailored recommendations based on preferences, proactive issue resolution, and access to information through virtual assistants, ultimately enhancing overall guest satisfaction with the hotel.

HOW IT WORKS

GuestAssist AI securely extends guest room Philips MediaSuite TVs and the hotel's Smart TVs Server content management system to guests' smartphones for conversational AI communications such as the following examples:

• Local Restaurants, Retailers, Entertainment and Attractions information.
• Hotel Services, Guest Directory, Transportation, and more.

This on-demand communication design is called Geo-Temporal AI, meaning different places and times of accessibility from a smartphone, tablet, laptop, or other Internet-based technology.

The Philips MediaSuite TV provides premium home-from-home entertainment streaming for guest rooms and is designed on the Google Android TV Platform. Hotels/Resorts have installed approximately 1,000,000 Philips Hospitality Smart TVs in guest rooms to establish its rapidly expanding popularity throughout America and other countries.

In addition, the guest room Philips Hospitality Smart TVs "Dashboard" is an easy-to-navigate interactive screen that provides streaming video apps with data privacy automation, Philips EPG or IPG/Gracenote-based TV channels, Google Play Store with 10,000 + available apps, screen casting for 3,000 + available apps, and many other innovations that today's hotel guests expect during their stays.