Conversational AI Bots Showcase

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Samsung: Utilizes Amazon Lex for its innovative products to enable voice-controlled interactions and enhance user experiences. 

Today, Samsung has over 1 billion smartphone customers worldwide.

Ohio Health: Implemented Amazon Lex to develop a healthcare chatbot for patient engagement and appointment scheduling. 

Today, Ohio Health has over 35,000 associates, physicians, and volunteers and a network of 14 hospitals, and 200+ ambulatory sites.

Dropbox: Utilizes Amazon Lex for its multilingual global help desk. Dropbox is a home for all your work and to share files online.

Today, Dropbox supports over 600 million customers across 180 countries.

Capital One: Relies on Amazon Lex for its virtual assistant, Eno, which assists customers with banking-related tasks. 

Today, Capital One supports over 100 million customers across diverse businesses.

OSU: Oklahoma State University utilizes Amazon Lex for over 34,000 AI bot conversations annually, saving over 800 hours of staff time.

Today, OSU averages over 20,000 students each semester, spanning its main campus.

Domino's Pizza: Implemented Amazon Lex to power their voice-activated delivery systems and advertising campaigns.

Today, Domino's sells over 400 million pizzas and other types of delivered food annually.

T-Mobile: Implemented Amazon Lex for its virtual customer service assistant to handle common queries and requests. 

Today, T-Mobile has over 114 million customers and is still growing.

Xpertal Global Services: Utilizes Amazon Lex for its multilingual contact center. It is automating the majority of all inbound calls with AI Bots.

Today, Xpertal Global Services handles over 4 million calls each year. 

HubSpot: Utilizes Amazon Lex to connect its Tray Platform and HubSpot Connectors service without separate integration tools.

Today, HubSpot supports over 194,000 customers.